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How Does Homeworks Services Inc. Use Personal Information?

In the course of carrying out its business, Homeworks Services Inc. holds personal information about its customers and other individuals. The way this information is used varies depending on the nature and sensitivity of the particular information. Recognizing that some of that information is personal, Homeworks Services Inc. is committed to collecting, using and disclosing such information only for the appropriate purposes for which it was gathered.

Collecting and Using Personal Information

Homeworks Services Inc. collects and uses personal information for the purposes reasonably required in order for it to carry on business, including the following:

  • To create and maintain an effective business relationship.
    Homeworks Services Inc. will collect basic information from its customers and other individuals with whom Homeworks Services Inc. carries on business to confirm identity and related contact information.
  • o further develop, enhance and market products and services.
    Homeworks Services Inc. may collect personal information regarding use of Homeworks Services Inc.'s services and products in order to understand how to improve them.
  • To understand customer needs and preferences.
    Homeworks Services Inc. keeps some personal information for the purpose of providing personalized service.
  • To meet legal and regulatory requirements.
    Homeworks Services Inc. may collect personal information from customers to support reporting of interest on security deposits for tax purposes. In this case Social Insurance Numbers are required.
  • To manage Homeworks Services Inc.'s business and system planning.
    Homeworks Services Inc. analyzes customer usage of its services and products to better understand future customer requirements and assist in forecasting activities.
Disclosing Personal Information

Situations where Homeworks Services Inc. may be required to disclose personal information about its customers or other individuals with whom Homeworks Services Inc. does business are varied including for the purpose of providing services to customers, to agent's of the individual, debt collection, research, public authorities or to financial institutions to obtain financing for that person etc.

Homeworks Services Inc.'s Commitment to Personal Information Security

Homeworks Services Inc. carries out its commitment to personal information security in several ways including limiting the collection, use and disclosure of same to that reasonably required to carry on business, providing appropriate safeguards are in place to protect the personal information and upon request provide access to reasonable requests to review and update personal information and our Privacy Complaint procedure.

Your Options Regarding Personal Information

By your receipt of this Privacy Policy, Homeworks Services Inc. will assume, unless we hear from you otherwise, that you wish Homeworks Services Inc. to continue to collect, use and disclose your personal information in accordance with this Privacy Policy. Please note that you may withdraw or limit your consent to Homeworks Services Inc.'s collection, use, or disclosure of your personal information at any time, subject to any legal or contractual restrictions. Homeworks Services Inc. will process and implement such requests within a reasonable amount of time. Note, however, that such requests may limit Homeworks Services Inc.'s ability to provide you with the optimal level of service or any service. Homeworks Services Inc. will advise you if this is the case.

We do not provide personal information about our customers or other individuals to third parties for any reasons other than those described above, nor do we sell lists of this information.

Please note this is a summary of our Privacy Policy and the full Privacy Policy is available upon request.

If you have any questions or concerns about our privacy policy or practices, or would like changes to the communications we send you, please call (604) ¬205 5564 or e-mail privacy@homeworks.ca